Anonymous
map-marker Fall River, Wisconsin

STAY AWAY! Even if it’s your last resort!

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NEVER come here, even if you have poor credit. Wasted about 3 hours here.

Laid out the monthly payments we wanted to stick with, said what we did and didnt want, and we were not listened to once. The person who was texting us gave us so much false hope. The ensured that there were vehicles in our price range/monthly payment, they ensured that trade ins were being accepted at high offers, etc. Almost immediately after saying we didnt want specific brands, the salesman told me I didnt know what I was talking about because I wasnt a master in the field.

The brand in particular was Dodge/Chrysler, because of what Ive researched over the years, along with experiences that friends and family have had with Dodge. Immediately disrespected, but moved past it. After hours and repeating what we wanted for our monthly payment, the offer that we were told would be perfect for us (it was our only option) was over TWICE what we had said was within our budget. A lot of repetitive questions kept getting asked, so we assumed that the very least that would have been done is listening to what could be financially afforded.

Never again will we return here. I understand that its a sales persons job to get sales and up sell, but to say our monthly payment is doable and then hard hit our credit with six banks and then say that our monthly payment would be our bi-weekly payment is not ok. Just be up front and honest. Our time was wasted, false hope was given from the get go.

Total opposite experience as to last time, however last time there was a sleezy borderline sexual assault from an employee outside of the business, so either you get screwed against your will literally or financially. This place doesnt care about the customer and fully takes advantage on people who are down on their luck. Curious that this is also the first review on here, looks like they wiped all other reviews.

Red flag after red flag. Learned our lesson and will never be back.

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User's recommendation: Look elsewhere

Anonymous
map-marker Redmond, Washington

All the complaints

I see all these complaints. Dot says every car dealer is to do an inspection one person said they bought a car and it did not have A cross member under the transmission. I want to know why all these people that are complaining don't complain to dot.

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User's recommendation: Contact your local Dot

Jimmy J Dvl

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Verified Reviewer

Best Dealership in Fox Valley!

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#1 Dealership to go through if youve had credit issues. There is a couple options, when financing with bad credit.

This dealership is the by far the #1 option.

Appleton Auto secures your loan through nationally recognized banks. Those banks assure you get a great loan.

The alternative options are buy here pay here lots, and those can charge whatever they want, for the vehicle.

Appleton Auto secures your loan, through a nationally recognized lender, that will not only help your credit, but speaks volumes, when you go to get a loan for a house or anything in the future. This truly helps.

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User's recommendation: Go there!

1 comment
Guest

Yeah this is the owner writing the review nice try Jimmy

Callie G Lem

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Verified Reviewer
| map-marker Grand Chute, Wisconsin

Horrible customer service

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I browsed their website as we are looking to buy a vehicle. Received a call from customer service, I explained I lived far and asked if she would at least give me some information/details about inventory before I drive an hour one way.

She said no and asked when Id like my appointment. I said I dont want to set up an appointment unless I know there is something there I would like to view and she immediately hung up on me. If you have something worth selling, a good salesmen sells it and makes it worth the trip.

They couldnt even give me a make or model of any vehicles. Definitely not wasting my time with this company especially after reading their other reviews!

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Cons:
  • Horrible customer service

Preferred solution: Nothing.

Doretta Wad
map-marker Wausau, Wisconsin

Disgusted by all of their disgusting girls lies

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Bought a beautiful nice car for a high price found out that it wasnt worth what they stated lost out on a lot of money and high interest rate I will never ever let Andrew anybody ever took a vantage of me like this company Dad makes me sick to my stomach on this location needs to be closed as well as the others are Im pretty sure theyre already being investigated and I understand you people may have bad credit whatever you do dont go here youre not or if its the last chance that you have wait until your credit goes up because me and my husband had to learn the hard way

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User's recommendation: Don’t ever go here

1 comment
Guest

Agreed they push you around and not let you see the paper worker until after you sign and you can only look at one car you cant brows the parking lot when your there and when you dont want the car they want you to take they say its the only car they can offer you and approve you for even if they have cheaper ones in the lot

James P Ebs

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Verified Reviewer

Worst place to get a car

Got a 2018 Nissan Pathfinder from them and its a lemon dont buy here one thing after another with the suv first was bad spark plug sensor fix it then again but car tans rough black smoke like its a wood stove fix it and then timing chain along with everything else thats with it got that fixed was a arm and a leg now didnt even make a day now something else wrong with it just done with this place

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Loss:
$5000

Preferred solution: Price reduction

Anonymous
map-marker Kimberly, Wisconsin

PUSHY TACTICS

This is their Appleton MO: Pester you until you make an appointment. Lie about the inventory you looked at on their website: "At our site, we don't offer the older models you may have seen." Then they present a vehicle to you with a sticker price way above the cars value, and say they are knocking down the price and will give an inflated trade-in amount to maintain their profit margin.

Their big mistake is that they leave you sitting for 15-20 minutes at a time while the salesman goes into an inner office to do lord knows what. This leaves you time to do some investigating on your phone. While I was test-driving I wrote down the VIN number and checked it out on my phone. The sticker price was about 9,000 above blue book.

I had already checked what I might expect for a trade on my old car, they were offering one which also was very inflated according to bluebook and carfax.

Then I got a text message from my loan officer who essential told me to not sign anything and leave. I did, but not before being confronted by two salesman and told I had no idea what I was talking about.

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User's recommendation: Watch your back.

Josh U Non

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Verified Reviewer
| map-marker Antigo, Wisconsin

Waste of time.

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Drove 90 mins one way because we were pre approved for no money down. Get there and it 30% or a co signer!

How does it go from 0 to 30? Bait and hook. You'd think the shady car salesperson would be cancelled by now! Then their radio ad is false too.

4000$ over trade in on anything.

Then we bring anything in and it does not qualify! Zach might of been "cool" and all but this place is trash

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Loss:
$100
Cons:
  • Are still open

Preferred solution: Apology

Jenifer H Xix

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Verified Reviewer
| map-marker Antigo, Wisconsin

Only received half of trade in value advertised.

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When I purchased a car from 199 ride, I had a car to trade in. A Dodge Avenger i previously purchased fro.

A different 199 lot that ran great but had high miles. The advertisement was 5000 minimum for a trade in so I thought it would be a good time to do so. I was originally offered 2000 and then they "wiggled more" for me by providing 2500.

In all this time, they did not tell me how much and I stupidly assumed 5000. Now I have an extra 2500 on my loan because of false advertising.

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Loss:
$2500
Pros:
  • You certainly will leave with a car - shady green bay site closed
Cons:
  • Paperwork will not be correct to register and begging is required

Preferred solution: Price reduction

User's recommendation: Beware!! Read all the fine print no matter how much you feel rushed by them.

David W Lgx

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Verified Reviewer
| map-marker Grand Chute, Wisconsin

They lied and cheated my family

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I can not stress this enough. Do not buy from this place.

They will rip you off any way and every way they can. once you take the vehicle of the lot. They will not answer your calls and will not return your calls. Even if you leave a message.

Don't expect a call back. I am paying a bunch more money then we originally agreed upon. I'm not talking hundred either I'm talking thousand extra. I swear they change the paperwork or were hiding papers when I signed them so I wouldn't see them.

We discussed a monthly payment with them. I told them how much we could afford and they said yeah no problem we can work with that. I get my monthly payment and it's almost twice what I told him. I have five kids.

My whole financial situation is so bad right now because of it. I don't know how I'm gonna have Christmas for my kids. That's the type of people you're dealing with. They will do anything to get a dollar .

Even if that means destroying a family. They don't even have enough integrity to answer the phone.

Because they know what they did was shady and wrong. Don't be one of there victims don't buy from them.

View full review
Loss:
$5500
Cons:
  • Rude prices customer service attitude scammers

Preferred solution: Full refund

User's recommendation: Do not buy from them

Nicollette Prb
map-marker New London, Wisconsin

Cause

they shut down in Antigo, Wausau, lacrosse, and Green Bay. All you need to know. Pretty soon appleton will close.

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Patricia M Rpo

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Verified Reviewer
| map-marker Ashwaubenon, Wisconsin

Sold a us a vechile with raditor and engines problems which to find out the car was in a accident.

I biught a car from 199 Ride late Sept of 2019. Car ran nice but strated having some cobcerns with transmission and then raditor leaking and engine took a *** Took car to a mechanic a few times and to find out this car had body damage in the front which says it was in a accident pushed the frame bk causing the issues.

Now the car sits with only 83000 miles and can not use it.

199 ride was contacted but tht did t get far. What can a person do in this situation.

View full review
Cons:
  • False advertising

Preferred solution: I would like them to take the car back and myself not be liable for the remaining balance on the loan.

1 comment
Guest

had the same issue

Gordon Y Xaj

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Verified Reviewer
| map-marker Grand Chute, Wisconsin

Worse customer service ever

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I drove 180 miles one way to get a car after they told me on the phone yes they could work with me and my trip down would not be a wasted trip. I understand the the 199 down is just a ploy to get you in the door.

I understand that. but I went in to the store with 800 down and a trade in. talked to the salesman for about 5 minutes. He went to submit paper work while I went to go look a t a few vehicles.

After 5 minutes the salesman comes out and says in not so many words, said they couldn't do anything for me. So I left. They didn't even make an effort.

on top of that, the vehicles i looked at were filthy on the inside and smelled awful. I will never ever visit that establishment again, nor will I reccomend them to any one.

they cost me a whole day and a tank of gas.

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Preferred solution: An apology and a tank of gas

User's recommendation: stay away, do not shop here.

Anonymous
map-marker Grand Chute, Wisconsin

They lie to you to get you to come in

Do not go there they, Lie to get you to come in.

They tell you that your preapproved And when you get there they

cant help you

View full review
Loss:
$100
Cons:
  • Liarers

Preferred solution: Let the company propose a solution

User's recommendation: Dont go there

corey H Sod

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Verified Reviewer

DON'T BUY VEHICLE FROM HERE!!!!!

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purchased truck in 2019 ford f150 Problems right from the get go Later found out they screwed us on a warranty. Just had to have it towed because the engine took a *** !!

Over 15 recalls on it.

$ 10,000 to fix owe $17,000! This company is a scam

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Loss:
$17

Preferred solution: Let the company propose a solution

User's recommendation: Don't ever purchase anything from here

Anonymous
map-marker Green Bay, Wisconsin

There false commercial

199 ride commercial says they give $4000 minimum for any trade.well I went and they are full of bs.told me I wasnt able to get anything except junk.there commercial is leading and deceitful.dont go to this place

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